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  • 0

Motion sensor being added as Door Sensor


Question

Posted

Hello,

i have tried to ADD my new Z-Wave Motion Sensor FCM’s-001 but it will only be recognized as a Z-wave door sensor. 

I am using a new Smartthings Hub and no Home Center2. Any suggestions?

9 answers to this question

Recommended Posts

  • 0
Posted

thats something you'd have to contact smartthings to correct.

  • 0
Posted

Hi @Peerf!

 

Where did you get handler for the device?

 

Did you try to add and remove the device again?

 

ST Hub assigns this handler by itself?

  • 0
  • Inquirer
  • Posted

    Hi

    i didn’t had any special handler. 

    I tried to add the device using different methods:

    a) scan for devices- and found my device as a door sensor

    B) scan under ‘search for new devices’ - ‘motion devices’ - selected then ‘Fibaro Motion Selector (uk)’ and then he result was the same (door sensor)

    • 0
    Posted

    Hi @Peerf!

     

    I will pass your observation to our internal team.

     

    We will see what we can do ; )

    • 0
  • Inquirer
  • Posted

    Here is an update(long answer):

    1. I requested an replacement by Amazon, and before I returned the old device I compared the devices and took a picture. External on the box it were same devices (FGMS-001 ZW5 v 3.2)
    2. The devices were not the exact version. See picture attached. The new is on the righ/bottom and white inside.
    3. I added the new device to my network and it is working as expected as a Fibaro Motion Sensor!

    In my view some spooky going on and I think Fibaro should be aware. For my part I can say I ordered the device as new and both the old and new device have been delivered directly from Amazon.

    Please login or register to see this attachment.

    • 0
    Posted

    Does the old (bad) one look like this one?

     

    Please login or register to see this link.

    • 0
  • Inquirer
  • Posted

    95% sure it is the same device. The reason for not 100% is that the delivery didn’t include the holder and battery.

    • 0
    Posted

    Hi!

     

    @Peerf, the device on the top is NOT a FIBARO device. It's some ugly counterfeit. 

     

    If you could PM the link to this Amazon offer, I will submit it to verification.

     

    • 0
  • Inquirer
  • Posted

    I have tried to send you a PM - hope you get it.

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