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  • 0

about support. just for your info


Question

Posted

Hi!

one month I am trying to say Fibaro tech support what if I in a scene call via code this URL

 

Please login or register to see this code.

I get internal exception 

[1;31m2018-02-17 20:15:16.731093 [ fatal] Runtime error:End of file" 

instead of get result 401

 

so. finally, today I received from Fibaro support answer:

 

Quote

 

Anyway, the “problem” is fully related with the fact that it is a HTTPS method which is not allowed.
HTTPS does not work with Fibaro scenes. It never did and we do not intend to make any changes on this field.
Sorry for the inconvenience

[...]
Technical Support Engineer 

 

4

 

 I didn't get it the first time, either...

 

again... 

HTTPS does not work with Fibaro scenes.

 

Please login or register to see this image.

 

bravo!

 

 @T.Konopka

Hey. FIBARO ( @T.Konopka ) can you update docs for this function and officially say about it.

 

thank you so much!

2 answers to this question

Recommended Posts

  • 0
Posted

You may want to change your auth token at ring api now...

  • 0
  • Inquirer
  • Posted

    No! I really want got 401 instead of fibaro error

    To be clear

    401is signal for change auth token

    but I never get 401cuz ugly software here

    • Like 1

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