Z-Wave Led Constantly On Problem

[chapa 3]

Hello,

 

Since a week it is third time I see Z-wave led constantly lit. HC2 become unresponsive to Z-Wave. Web UI works.

I thought of faulty module or something is flooding the radio. Even nothing in topology is changed.

 

The difference is, this time I ran Suphacap's Z-Wave Sniffer to show, there is absolutely no Z-Wave flooding or something suspicious to the radio.

Only restart of HC2 helps to bring my system running again.

 

Is it a bug? Someone else experience such a problem?

Too tired of all the bugs around and getting worse and worse after each firmware upgrade...

[Simbul22 0]

We also have this problem,

 

2 installations, both freeze for no apparent reason, zwave light is showing high traffic, but HC2 is not showing anything, web ui is accessible and works, scenes do not run and are unresponsive, motion sensor lights do not work. Only restarting the HC2, fixes the issue.

 

any help would be appreciated.

 

thanks

[chapa 3]

It happens every now and then.

Last night happened again...

 

Can not find official statement or answer of the problem.

As I see my first post was on 22 Apr... Fibaro? Answers?

[T.Konopka 8]

In this case, I think it might be best to contact our support and they'll be able to investigate this issue for you!

[TurboWannaBe 5]

I have the same issue, this happened after update 4.180 

[chapa 3]

19 hours ago, A.Smolinski said:

In this case, I think it might be best to contact our support and they'll be able to investigate this issue for you!

 

In this case, with so many people having same issues, I think it might be best you to contact your own support and provide forum users with actual technical information about the problem, why it happens, can it be avoided, plans for fix, etc ...

Will you?

please

[T.Konopka 8]

You need to contact them in order to set up a remote session so that they can investigate your network properly.

Once we do that, we'll know what is the cause, how to solve this issue and how to avoid it.

[machadof 0]

I also have this problem after 4.180, a simple restart of the HC2 did not solve it, I had to do a power off, power on.