MAJOR GATEWAY CONNECTIONS PROBLEM

[crissmil 0]

Hello everybody, I really need some forum power user or Fibaro admin to help me with this annoying problem...

 

I used to sync the main HC2 controller v4.180 with my garage slave HCL v4.170 using this and worked just fine:

 

POST /api/remoteGateways/synchronizeDevices HTTP/1.1
Host: 127.0.0.1
Authorization: Basic xxxxxxxxxxxxxxxxxxxxxx==

{"remoteGatewayId":3,"synchronize":[17,18,19,40,46,47,48,49,51,53,55,52,57,59,60,89,90,95,96,98,99,100,101,103,119]}

 

But now after update HCL to v4.504 and HC2 to v4.510, HC2 does not launch the sync command anymore. Any ideas? Is it true that POST method does not work anymore?

I can still use GET method for Restart or wake up devices or action?call another controller devices... but POST method is dead.

 

The real problem is that after 4.510 some devices from HCL especially door and motion sensors are loosing synchronization on HC2. Restarting both controllers does not help.

Cutting the power to both controllers does not help either. The only solution to get my system to work again is to log in from browser and navigate to Config/Gateway Connections/Synchronize. It is really annoying... the HCL motion sensor get stacked to breached state on HC2 when it is actually safe on HCL. The alarm is starting the siren and I cannot stop it from phone or wall tablet. The garage door sensor says that the door is open when it is actually closed then it is opening the garage door again and again until gave up after 7 cycles. I have to go up in the apartment and log into computer browser to sync the controllers.

 

My system was very stable since 3 months until Fibaro decided to ruin it...

 

Please Fibaro can you investigate at least why the gateways sync process is not launched after controllers restart? This should be basic request...

Any help will be much appreciated. Thanks.

[tinman 1,070]

it does work between 4.510 and 4.510 with settings in below, so when you have right credentials, no wrong chars in between, proper gateway id and proper device IDs it can be only version problem .. but actually it can't as it does works from sync button for you.

 

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[crissmil 0]

tinman @   Thanks for your reply

I do not know what is happening. I did not change anything in the codes. 

 

These commands still work :

 

-- sending command from HCL to HC2:  (IP 127.0.0.1, port 11111)

            GET /api/callAction?deviceID=488&name=pressButton&arg1=2 HTTP/1.1
            Host: 10.0.xxx.xx1
            Authorization: Basic xxxxxxxxxxxxxxx==

 

-- sending command from HC2 to HCL:  (IP 127.0.0.1, port 11111)

            GET /api/callAction?deviceID=120&name=pressButton&arg1=2 HTTP/1.1
            Host: 10.0.xxx.xx2
            Authorization: Basic xxxxxxxxxxxxxxx==

 

-- sending command from HCL to itself:  (IP 10.0.xxx.xx2, port 80)

             GET /api/service/reboot HTTP/1.1
             Host: 10.0.xxx.xx2
             Authorization: Basic xxxxxxxxxxxxxxx==

 

Following commands do not work  anymore after update, without changing anything:

 

-- sending command from HC2 to itself:  (IP 10.0.xxx.xx1, port 80)

            GET /api/service/reboot HTTP/1.1
            Host: 10.0.xxx.xx1
            Authorization: Basic xxxxxxxxxxxxxxx==

 

-- sending command from HC2 to itself: (IP 127.0.0.1, port 11111)

            POST /api/remoteGateways/synchronizeDevices HTTP/1.1
            Host: 127.0.0.1
            Authorization: Basic xxxxxxxxxxxxxxx==

            {"remoteGatewayId":3,"synchronize":[17,18,19,40,46,47,48,49,51,53,55,52,57,59,60,89,90,95,96,98,99,100,101,103,119]}

 

 

Edited August 16, 2018 by crissmil

[Gerd.Schadler 0]

Hello - also facing major issues on gateway connections HC2 and HCL both on version 4.52.

e.g. Status of Lgiht, Motion Sensors, etc. is not in sync with HCL - so HC2 will not trigger correct sence etc. 

Cannot be that we need manually reboot and sync the system.

Support also not very helpful... opend an ticket - did not hear anything back!

 

Anyone facing the same issues? Solution?

[AndreasGranstedt 0]

I have the same problem. The smart implant status is sometimes not synchronized automatically to master gateway. Very frustrating. Also, scenes on master with a trigger device on a slave HCL is sometimes not triggered.