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Roller shutter 2 is always marked as dead after a few days


radu-radu
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Hi, 

 

I have a HC 2 system with around 20 double relays installed in my house. I only have 1 roller shutter 2 installed but it always dies after 4-5 days.

 

I can remove it from the system and add it again. It takes around 10-15 min of several retries with the reset mode with the  LED on yellow. Then I can add it, configure it and everything works ok. The shutter works with no alerts or problems for around 4-5 days then it's marked as dead.

 

Triggering wake up dead nodes doesn't do anything.

I tried the range test mode and after it stops working, it's always glowing red as if it can't connect to the network. (I have a normal relay working in the same box without any range issues)

I tried reconfigures, hard reset, firmware  etc.

 

Also created a debug scene where I listed all the debug variables. The "deadReason" indicates the "power" string. Can I somehow track the exact error or stacktrace of the moment when it is marked as dead? 

 

I mention that if I repeat the process of remove/add, it always works for less than a week.

 

Thanks a lot for the info.

 

Best regards,

Radu

 

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