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  • 0

Notifications in deep sleep


Question

Guest cuprum
Posted

Hoi!

First of all - this is a long story and not tightly related with this specific version (but it's related). So, if admins find for the thread better place, You're welcome;)

 

The problem description: push notifications for "sleeping" phone not delivered, they delivered if phone wakes up (screen lock opens). Sleeping phone is the phone left alone for long time (i think, couple of hours) and not in charger. NB! for fault the long "sleep" is required. If phone is just locked, the notifications are delivered on time.

First seen: After change the phone from Samsung Galaxy Note3 to Note7 (Now the "hand grenade" is changed to Note8) - long time ago.

In parallel: The co-existing Samsung A6 is "immune" - notifications are delivered at the time.

In parallel2: Notifications from other sources (For example Netatmo) are not affected on Note(s), not on A6 - they delivered on time.

 

This update: Today morning i discovered that the situation is changed. Yesterday evening i left Fibaro app open (just pressed the "square" to get home screen) and left the phone alone. The result was on-time notification today morning. Day before (with this app version, but closed via series of back and dialogue) the notification was not delivered on time.

 

So, has someone else also experienced such situations (as the fault is hard to reproduce, and actually i'm not 100% sure, is this specific phone's (or setup's) or phone operating system or is this an application's "feature", the statistic's over other sources is welcome. Also may-be some echo from development team - does they already heard such edge conditions? Hmm, some long time ago posted something similar here, but with "very minor priority" - so i think, this post was just red and forget.

 

 

 

 

3 answers to this question

Recommended Posts

  • 0
Posted (edited)
3 hours ago, cuprum said:

The problem description: push notifications for "sleeping" phone not delivered, they delivered if phone wakes up (screen lock opens). Sleeping phone is the phone left alone for long time (i think, couple of hours) and not in charger. NB! for fault the long "sleep" is required. If phone is just locked, the notifications are delivered on time.

 

Hej :)
My phone does the same (Huawei P10 Lite), it would be really good if the messages always came right away, but there is a phone problem or a Fibaro problem.

Edited by hTiger1
  • 0
Posted

This is an Android sleep issue thing - ever since the latest version of Android I am getting delayed notifications for EVERYTHING! Unless the phone is awake or recently used, it very quickly goes into a sleep mode.

 

Battery optimisation has been disabled on the phone, and likewise for the Fibaro app to try and get the notifications working as expected, but no joy.

 

The only time notifications come on time now are if I'm actually using the phone lol.

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