Remote access down

[AndrewB82 4]

Anybody else facing the issue? Access via lan works flawlessly.

 

Andrzej

[1152 33]

Tried an hour ago with no joy - and it is still down. How nice it would have been to be told by a sms or an e-mail from Fibaro, (like my for the electricity from the grid), that it is down, they know about it, and a hint about how long they expect it to be down...

Edited November 17, 2018 by 1152

[Domenico 0]

Hi, I am Domenico from Italy with HC2, here as well I cannot access to the remote service, and as well the connection with Google Home does not work, hope it will be fixed soon.

Ciao

[pssvr 7]

Yep, remote service is down here also (the Netherlands). Also all our clients' HC's are offline in the installer app. Chrome throws a warning "Your connection is not private": NET::ERR_CERT_SYMANTEC_LEGACY, Firefox seems to work but impossible to login..

[drboss 107]

I have normal access by fibaro cloud via www, for my the problem is from android app. Every time I recessive authentication error. The problem arrived after yesterday upgrade of mobile app  from x.24.0 beta to x.24.1 (btw any information about it on forum)

I switched to VPN and work, any support in weekend in emergency situation .

 

[awlieser 19]

Yep, same here - since a couple of days! LAN or VPN works.

Cheers

Alfons