Firmware update Heat Controller 4.3 to 4.4

[PvHouten 0]

Hello,

 

I'm using a HCL running firmware 4.520. I've 3 Fibaro Heat Controllers with firmware 4.3. In the controller a new firmware (4.4) is show for these devices. When i try to update to this version my HCL hangs and i need to pull the powercord to reset it.

After starting up no new firmware is installed on the Heat Controllers... I've tested all 3 devices multiple times with the same result.

 

Is this a known problem and how do I fix it?

 

Kind regards!

[Darcyl 0]

Hi,

I did upgrades from 4.3 to 4.4 six times without any problems. Maybe your devices are too far from HCL?

[PvHouten 0]

Hi,

No luck with that. I even removed the controllers and placed hem 2 Meters a way from the controller. I think the issue is with the Home Center Lite...

[Tomsiks 0]

I have a similar problem. Updated one of mine with no problems, but with the second one i have problem that battery level is to low, but i charged it, did a factory reset no luck.

[Meinewenigkeit 1]

On 1/13/2019 at 2:36 PM, Tomsiks said:

I have a similar problem. Updated one of mine with no problems, but with the second one i have problem that battery level is to low, but i charged it, did a factory reset no luck.

 

The same here. Full battery and no update possible. See:

 

[Dusan Stastny 0]

Second FHC done.

 

1. Distance FHC2 - FHC  exactly 2 meter.

2. Set Parameter 2 : increase receiver sensitivity (shortens battery life)

3. Awake FHC

4. Update.

 

 

[Dusan Stastny 0]

Trying another one, exactly same procedure but this is new:

 

Status: fail - authentication error - update aborted. authorize the procedure using the device. 

 

and 

 

[10:41:57] ID 336: An error occured. RGBW program writing will not start

[ErikWout 0]

Same issue here, tried now on 4.530

[Miky105 0]

Hello to everybody,

I bought two new Heat controller, same problem, noway to update from 4.4 . to 4.5 firmware due to "battery level too low to perform the update..."

that is crazy, the battery is fully charged!

some one have a solution?

thank in advance

Mik

[beebie 0]

On 2/3/2019 at 10:41 AM, Miky105 said:

Hello to everybody,

I bought two new Heat controller, same problem, noway to update from 4.4 . to 4.5 firmware due to "battery level too low to perform the update..."

that is crazy, the battery is fully charged!

some one have a solution?

thank in advance

Mik

Hi Mik, please try na soft reconfigure of the heat controler, then wait for the heat controller to come back, then reboot you HC of HCL

Then after the reboot try the update again!

[Miky105 0]

Thanks Beebie,

this evening, without any modification or reset  i tried to update firmware, and unbelievable, it works!!

So, at the end it's just a question of time?

really I don't know

bye