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Not able to factory reset Heat Controller


Carsten6000
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Hi,

 

using Radiator Thermostat starter pack. 

 

Several problems occured.

 

Using right now Samsung Smartthings - but just ordered HC Lite.

 

1.st problem - not able to connect to external thermometer

2nd problem - not able to factory reset

 

As far as I noticed I should be able to connect up to 3 radiator thermostats to 1 thermometer. 

 

When trying to get thermostat to show blue color and confirming with 1 click - it doesn´t start to connect when applying 1 click on the thermometer it doesn´t seem to connect. 

Tried to remove from z-wave network. And then do the factory reset - but again it doesn´t work. 

 

What to do?

 

Anyone knows what happens if you install the radiator thermostat vertical?

 

Regards,

Carsten

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I meet the same issue with the Homekit device, impossible to factory reset, the steps of the manual instructions to accomplish it do nothing....

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anyone have instruction to reset heat controller? 

i'm not able to make heat controller blinking blue again....

i need to pair it with the temperature sensor.. any idea?

i have tryed to long press the botton, but it seems that it makes nothing...

tks

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