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iPhone app not allowing access


Question

Posted (edited)

Hi, I am new to Fibaro and have done a self install.  Now when  I add new users all I get is "Your Home Center is not fully configured yet. Please contact installer or use manual to configure Home Center."

 

I do not understand what is wrong as all of the sensors are setup, alarm setup and all completed.

 

I would welcome any advice please as I'm close to putting it all in the bin right now after spending several hours looking into the issue.

 

Quick update - I did complete the following:

 

  • Update the gateway to the newest firmware.
  • Configure the FIBARO alarm:
    • Enable or disable it.
    • Set the user PIN.
  • Set location of the gateway.
  • Set name of the gateway.
  • Add at least one room to the gateway.
  • Add at least one device to the gateway.
  • Connect the gateway to FIBARO ID and Remote Access.
Edited by Sig172
More information added

1 answer to this question

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