Problem push notification with android 9 PIE

[ciappi 2]

I have a galaxy note 9 with android 9 PIE

do you know why push notifications don't arrive in real time but only when I turn on the smartphone screen?
I deactivated the various battery energy savings
if I leave the smartphone with the screen off for at least 4 minutes, afterwards I don't receive any push notifications until I turn on the screen, and after I receive all the notifications I don't arrive before

 

thanks

[jakub.jezek 353]

@ciappi, seems like it has been worked on.

 

[Momos 102]

This issue has nothing to do with the new update. Push notifications on Android Pie didn't work properly before the update and still do not work correctly after the last Fibaro app update. If the phone is closed they always arrive late. Battery management for Fibaro app is disabled.

 

A solution would be great  

[ciappi 2]

I'm worried, because those with Android can't receive notices in real time.
please find a solution,
communication for developers !!!

a question, who has Iphone I don't think he has the same problem
correct?
Thank you

[ciappi 2]

luckily I didn't use fibaro as a burglar alarm.
otherwise the thieves had time to rob my house without being disturbed.

[jakub.jezek 353]

Interesting. To me it works everytime flawlessly, but it could be isue of Android and not Fibaro. Guys can you turn off battery optimized apps, if you using some, to check if problem is still there?

 

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[Momos 102]

On 4/12/2019 at 11:18 AM, Momos said:

Battery management for Fibaro app is disabled.

 

Battery management is disabled for Fibaro app, so are any restrictions for data usage.  Still notifications arrive late.

@jakub.jezek are you using Pie ?

 

 

[jakub.jezek 353]

@Momos, yes. I am using Nokia 7 Plus on latest Android Pie.

[Momos 102]

then i'm out of ideas... tried everything

 

[Momos 102]

ok so i was set of getting this resolved.  Turns out there is a problem in android Pie , at least on certain phones.  Disabling battery management and optimization through the menu doesn't disable Doze.  So notifications arrive late or when the phone is woken up. 

I have disabled Doze using the adb command line and now notifications work again as they should.  The only downside is that after reboot Doze is enabled again.  Now how to keep Doze disabled for good 

[ciappi 2]

MOMS may you explain how you do it?

thanks

[Momos 102]

install adb drivers, enable developer mode and usb debugging on phone, connect to pc, then run "adb shell dumpsys deviceidle disable" in a command prompt inside the adb directory

 

[ciappi 2]

i try your solution and it works

great

 

Edited April 23, 2019 by ciappi

[Momos 102]

Now to find a way to make this survive a reboot ... without requiring root

[ciappi 2]

if you find a way please post it

thanks

[darkultra 4]

Hi!

 

I have a Samsung Galaxy S7 with Android 8.0 Oreo and are experiensing the same thing. Push notifications uses a few minutes to arrive if my phone is sleeping.

 

Maybe it has something to do with Samsung?

[Alexandr Dantez 0]

Hi

 

I have this problem too (Samsung Note 10+)

 

And what I can do?

[daivy9kens 0]

Same problem on Sony Xperia 5 II (Android 11)

[klumpo 2]

I have the same problem with Yubii app version 1.12.0 and Samsung Galaxy S21 Ultra. I tried the adb command method and so far it works! thanks! 

Edited July 31, 2021 by klumpo