Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0
gunnarh

Problem adding RGBW to H2

Question

Posted (edited)

I have two RGBW  2.5 and both are connected to one white led strip but when i try to add them to H2 noting happens

 

  • I have tried to add it with push add bottoms on H2 and connect the power to the RGBW.
  • I have tried triple bush on B bottom after pressing add device on H2.
  •  I have reset the RGBW with pressing B bottom and connect the power and the release the bottom.
  • I have change the 12V power supply.

I did try add other device like single switch and no problem.

 

What is next?

Edited by gunnarh

Share this post


Link to post
Share on other sites

15 answers to this question

Recommended Posts

  • 0

I have the same problem with both of my new bought rgbw moduls. As  gunnarh, I tried to include them several times, did a reset, placed them near the HC2. However I cannot include them to my z-wave network... 

I am running the latest version on my HC2. Are there any hints how to get them running? Thanks!

Share this post


Link to post
Share on other sites
  • 0
  • Inquirer
  • Nobody that have any ideas?

    Share this post


    Link to post
    Share on other sites
    • 0
  • Inquirer
  • What do you mean excluding?

    Share this post


    Link to post
    Share on other sites
    • 0
  • Inquirer
  • @akatar  It have never been added to controller because it have never work. To be sure i did search for it in the controller and did not find it.  I did do factory reset on the  RGBW device and the B channel blinks but same problem. It will not add to the controller. I did add Single switch last night without problem.

     

    Thanks for this input.

    Share this post


    Link to post
    Share on other sites
    • 0
  • Inquirer
  • Not sure how i can remove it when i can not add it.

    Share this post


    Link to post
    Share on other sites
    • 0
  • Inquirer
  • @akatar Yes i have test this and nothing happen, did try that again and same result.

    Edited by gunnarh

    Share this post


    Link to post
    Share on other sites
    • 0

    Hi @gunnarh,

     

    If even exlusion (removing) of device does not help and it works for other devices, then please, proceed with RMA of those devices.

     

     

    PS: My method of detecting wrong component.

    1. Check if its Z-Wave or HK device. -> yes, i know how stupid this sound, but people do stupid things sometimes.
    2. Check if frequency of device and HC. Have to match.
    3. Try to remove device via Devices - Add or remove device - Device to remove -> Removing via Z-Wave is factory reset via radio and it could be apliable to devices from different Z-Wave network.
    4. Change battery and do nr. 3 again.
    5. Restart HC and do nr. 3 again.

    Share this post


    Link to post
    Share on other sites
    • 0
    3 hours ago, gunnarh said:

    @akatar Yes i have test this and nothing happen, did try that again and same result.

    then check powersupply, 12vdc or 24vdc and check if positive is correct

    Share this post


    Link to post
    Share on other sites
    • 0
  • Inquirer
  • @akatar I have tried two 12vdc and last night i did try 24vdc. I did use multi meter to check positive.

    Share this post


    Link to post
    Share on other sites
    • 0
    On ‎9‎/‎2‎/‎2019 at 2:14 PM, jakub.jezek said:

    Hi @gunnarh,

     

    If even exlusion (removing) of device does not help and it works for other devices, then please, proceed with RMA of those devices.

     

     

    PS: My method of detecting wrong component.

    1. Check if its Z-Wave or HK device. -> yes, i know how stupid this sound, but people do stupid things sometimes.
    2. Check if frequency of device and HC. Have to match.
    3. Try to remove device via Devices - Add or remove device - Device to remove -> Removing via Z-Wave is factory reset via radio and it could be apliable to devices from different Z-Wave network.
    4. Change battery and do nr. 3 again.
    5. Restart HC and do nr. 3 again.

    then this….

    Share this post


    Link to post
    Share on other sites
    • 0
  • Inquirer
  •  I did check you list and same result, i will try to get access to another Fibaro HS2 and test it there.

    Share this post


    Link to post
    Share on other sites

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.


    ×
    ×
    • Create New...