Deleting Heatit Termostat

[LeRooy 0]

I have an issue. It seems like the Heatit device is not communication the right way with my software(HC2). I tryed to remove the device, but it will not exclude the device. Is there some way to delete the device from the HC2 so I can include it the right way?

 

Thanks for help!

[pogo 3]

1. reset the device

2. click x on device and then force remove

 

I have never seen the device that will not be removed that way.

Hope it helps

[LeRooy 0]

@pogo

 

reset the termostat with holding the right and middle button for 20sec?

 

and what do you meen when clicking the x on device and force remove? Is that an option to force remove?

 

Thanks

[pogo 3]

1. I have no idea... U need to read manual

2. Yes...

[LeRooy 0]

Ok thanks.

 

Seems like I get err first and then inc in the termostats.. but this one just show err.. 

It stops:

 

[21:53:19] Home Center in learning mode
[21:53:23] Device added
[21:53:23] Add node status protocol done
[21:53:23] Adding devices complete
[21:53:23] Adding devices complete

 

it should be way more "lines" here..

 

Edited April 17, 2019 by LeRooy

[pogo 3]

Give it some time... But no going after 1h (30 mins should be enough) try to get somehow closer to your HC2.... and start once again.

Edited April 17, 2019 by pogo

[LeRooy 0]

Thanks. I finally was able to include the device :-) 

 

Great helping;-)

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