Event Panel

[et1961 1]

If I filter a date between 23 June 2018 and 25 June 2018 the event panel gives no results.

Where are the logs and how can I retrieve this data. It's important, because a burglar entered my house in this period.

 

Thanks in advance, Etienne

[Sankotronic 2,370]

Hi @et1961 ,

 

Your question actually should be: For how long Home Center keeps logs in the event panel before start rewriting them with newer ones?

As I can see from your post you are trying to retrieve events almost a year old. It is possible that they are lost. Why did you wait for so long to get them from HC2?

 

[et1961 1]

A year ago, directly after the burgaly, I made some screenshots. But on these screenshots you can't see the date, only the times of the events. Now the police needs this date, because there is a discussion between one of the suspects they want to bring in court about the date of the crime.

 

Obviously the recorded events are not saved, and that's a big disappointment, bcos I thought these logs are available anytime....

[MARCUSP.I.L 16]

Do you have any backups?  Maybe the back up stores events ?? You could try to load any from that date and look through it , remember to make a new backup before you do anything .

Havn't done this so not sure..