Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 2

Every Devices not responding in Alexa


fingusio
 Share

Question

Alexa and Fibaro dont work in Poland. Every Device not responding. Anyone have similar problem?

Edited by fingusio
  • Like 1
Link to comment
Share on other sites

Recommended Posts

  • 0

In a room some devices show as device is unresponsive others look connected. 

 

The status doesn't seem to effect anything. 

 

Devices can show as unresponsive but still work through Alexa. 

Link to comment
Share on other sites

  • 0
On 11/18/2019 at 6:41 AM, cag014 said:

When you're looking on devices at Alexa, is everything shows connected to Fibaro?

Please login or register to see this spoiler.

 

No, the devices show as device is unresponsive, but this message seems to bear no relationship as to whether it works or not.

 

I just had an outage in the house where Alexa would not control lighting in the house and then 1-2 hours later it is working again. I have touched and change nothing in that time.

 

Link to comment
Share on other sites

  • 0

Please note in general:

1. Alexa needs the superuser account

2. The superuser‘s email adress must not be the same as a normal user‘s one.

 

Perhaps, this will help in some cases, where the devices do not react while the server connection is fine

Link to comment
Share on other sites

  • 0
9 hours ago, Orgli said:

Please note in general:

1. Alexa needs the superuser account

2. The superuser‘s email adress must not be the same as a normal user‘s one.

 

Perhaps, this will help in some cases, where the devices do not react while the server connection is fine

Unfortunately I'm using the superuser account and still have these issues. 

Link to comment
Share on other sites

  • 0

Sounds like a problem with the response time...or the Fibaro server / cloud...or weak/bad Z-Wave-Network at your home. Did you check the Z-Wave-Signal with a smoke detector or wall plug in the „bad“ rooms?

 

Did you contact Fibaro-Support, already?

Edited by Orgli
Link to comment
Share on other sites

  • 0

My zwave network appears to be fine now. You might want to read this post to understand more of what I have done to get my network operational: 

 

 

There is no point in raising more tickets with support. Have you tried?

 

I am still trying to get responses back from almost 3 months ago, to a set of urgent tickets raised for which I am still living with no solution, and I have countless tickets from years ago that have never been responded to.

 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...