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After updating HC2 no more access


Question

Posted

The problem I bought a central HC2 in the Munddo and arrived on 06/17/2019 then I accessed and I was to update in the own central that already looks for the update and then after updated the central is locked does not access more, then I have to do the recovery so that she goes back to the version that arrived so giving me access again.
Arrived version: 4,056
Version that it presents to Update: 4.162 beta
                                                                                   4,180 current

The old switch that is in trouble is in the version: 4.530

Please pass what I have to do to update the new plant and make it work?

 

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2 answers to this question

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Posted

Which update do you choose?

17 hours ago, cleitontebaldi said:

then after updated the central is locked does not access more

Does it hang on the "starting services"?

 


The proper way to update should be:

1. Perform recovery on the gateway and erase all data - If you do not have anything added to the gateway and you are starting from scratch.

2. Update the gateway to 4.180 - the last stable on the old OS.

3. Update the gateway to 4.540 - the latest stable version with the new OS.

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