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Walli Roller Shutter does not work with the buttons, shutter is Not moving


Zuchi

Question

I got two shutters with homee, the first one works properly, the second Not.

I can‘t reach the menu, all LEDs are only blinking yellow, even if I keep the button pressed after pressing it three times.

 

Also the shutter does not work with the buttons, shutter is Not moving. If I start calibrating only all Four LEDs ar blinking White, nothing Else is happening....

 

Can anyone help me?

 

Is there a possibility to reset any other was?

 

I guess one shutter is defect....

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Hello @Zuchi

Could describe the step by step how you got yellow LED blinking and then white LED blinking?

 

On 6/23/2019 at 10:27 PM, Zuchi said:

If I start calibrating only all Four LEDs ar blinking White, nothing Else is happening....

How do you start calibration if you can't enter the menu? 

 

Also, which software version of Home Ceneter do you have? 

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@M.Andrzejewska  I installed the switch, add it to the system, and tried two methods:

 

1- click three times and then one long time on the switch till i access the menu then when it blinks white i click once

2- set parameter 150 to 2 to start the calibration.

 

I am using Vera secure not the home center

 

 

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Hello,

I thing the problem is mecanical.

I have had a lot dificulties to do the setup and at the end the moving up work and the moving down does not work.

 

Finally I removed the button and I could manipulate correcly.

 

At the end I have modified the internal part of the  button in order they work correcly.

 

I have installed 3 others walli and all had the same problems.

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