Dimmer 2 not detecting dimmable globes

[Planeguy 0]

So, we have just had some lights installed that are switched with a Dimmer 2. The problem is that the auto-calibration is incorrectly detecting that the lights are not dimmable (Parameter 33 is showing "Load recognised as non-dimmable". When I force an auto-calibration (Parameter 13), I watch as the lights turn on, brighten up and then dim down before turning off. Parameter 33, however, remains as "non-dimmable".

 

The LEDs are most definitely dimmable, with the driver supporting both leading-edge and trailing-edge dimming.

 

The Dimmer 2 reports that the power consumption is 56W when the circuits are turned on, and I do not have a bypass fitted.

 

Is there either a way to force the Dimmer 2 to acknowledge that the circuit is dimmable, or have it ignore Parameter 33, and dim anyway?

[petergebruers 1,265]

You can overrule any decision made by auto cal.

 

Set parameter 32 to "0 – on/off mode disabled (dimming is possible)"

 

Then experiment with other parameters (min, max level and leading versus trailing)

[Planeguy 0]

Peter,

 

Thanks for that - I had played around with parameter 32, but then didn't go the next step of playing with the min/max values.

 

It now works brilliantly. Thank you so much.

[petergebruers 1,265]

Okay! Thank you for reporting back!