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Smart Home Forum by FIBARO Team
Hi I'm installing a brand new dimmer 2 module to my Homeseer 3pro smarthome setup. When including the module the inclusion procedure is reporting a problem, only the parent device is installed not the expected amount of subdevices. In the device overview I only see one new device, but the device is a Sigma switch!? How is that possible? Is Fibaro products really Sigma products with a different firmware and did Fibaro forget to flash it with the Fibaro firmware?
In the homeseer firmware update section the device is also reported as being a Sigma device!
Clarification and how to proceed please!
It would be good customer support if you would let all costumers update your firmware not only those using fibaro hubs. ?
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