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  • 0

Home Energy Meter Gen5 (3 phase)


Question

Posted (edited)

Guys!

 

who can help me?

 

some forum guys published this picture

 

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/monthly_2019_10/image.png.ba1b44a2d09e535f511641663822c50c.png" />

 

is anybody know how? 

cuz my devices look like :( 

 

image.png.3f95b0d6d7363f44834f5eab2ba5497c.png

 

image.png.c577db3c1f1c177c4138dc41f0f3e6ba.png

 

Edited by 10der
  • Like 1

12 answers to this question

Recommended Posts

  • 0
Posted

I think i've encountered it with my customers. Secured inclusion helped.

  • Like 3
  • 0
  • Inquirer
  • Posted
    47 minutes ago, jakub.jezek said:

    Secured inclusion helped.

    Opps... are you sure? :) 

    but ok - let me check 

    • 0
    Posted
    5 minutes ago, 10der said:

    Opps... are you sure?

    Well, some of my customers tried that. No issue reported then by customers.

    • Like 1
    • 0
  • Inquirer
  • Posted
    Just now, jakub.jezek said:

    Well, some of my customers tried that. No issue reported then by customers.

    on it, thnak you Sir!

    • 0
    Posted

    Hello,

     

    i wasn't able to include the device in secure mode. Can someone confirm that's possible with HC2 FW 4.560? 

     

    I moved the HC2 to the home energy meter distance <50cm. I have pressed the button on the energy meter twice.  

     

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    /monthly_2019_10/image.png.94a42e33e06f169cf136246f6ba4fc44.png" />

     

    Marked option for secure inculsion...

    image.png.1515a0db4e72a4f6d590a237421b069a.png

     

    I like devices who give an reply to a chosen function. Exp. blink 2 times for normal mode blink 4 times for secure mode...

     

    Someone an idea?

     

    Manuel

     

     

    • 0
    Posted

    Does anyone knows why I cannot see Aeon Labs readings on mobile app ( android) ?

    • 0
    Posted
    On 10/17/2019 at 11:19 PM, bestb said:

    Does anyone knows why I cannot see Aeon Labs readings on mobile app ( android) ?

    Hi @bestb, do you mean in the new app?

    • 0
    Posted

    yes,in latest app

    • 0
    Posted
    On 10/8/2019 at 9:06 AM, 10der said:

    on it, thnak you Sir!

    Did it work?

    • 0
  • Inquirer
  • Posted
    5 minutes ago, Stiven said:

    Did it work?

    no! still 0.00

    • 0
    Posted
    6 hours ago, 10der said:

    no! still 0.00

    Have you found any other way to display the energy data like a vd for example?

    • 0
  • Inquirer
  • Posted
    11 minutes ago, Stiven said:

    Have you found any other way to display the energy data like a vd for example?

    no. yes it's annoyed me but IMHO Fibaro  do not fix this issue in HC2.

    I do not use VD and this device... 

    i use Grafana

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    • Like 1

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