Fibaro HC 2 does not communicate with OSX Catalina

[leonstefanija 0]

Dear community,

after upgrading to Catalina OSX, Fibaro HC 2 does not appear on my computer. I cannot add any gadgets or regulate the ones I have already installed. I tried with everything I found on internet, without success. I would appreciate any advice or help!

Leon

[cag014 731]

Try to clear all data from browser (like cash, history, passwords???...)

Edited October 28, 2019 by cag014

[leonstefanija 0]

Dear cag014,

thank you for the idea! However, it still does not function. I can detect the HC2 on my phone, however, I cannot connect to it – not with my iPhone X not with my MacBookPro Catalina.

I also did reset the HC 2 several times by now, yet no sign of communication with my computer or phone.

Any suggestion?

Many thanks!

Leon 

[ianakapilotlight 21]

Hello

 

this sometime happens when your internet browser is still using the old version of the website

 

have you tried a different internet browser. If that works then it’s likely that your normal browser has a copy the website in cache and you need to clear this.

[leonstefanija 0]

Dear all, 

I solved the issue it was my stupidity with the reseting process: I just shifted the FC 2 to an dynamic IP and the FibaroFinder successfully found the centre.

Many thanks!