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Smart Home Forum by FIBARO Team

Problems with Motion Sensor & Smartthings


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Hi all,


I am new to the forum but hoping someone may be able to help with a problem a have with Smartthings Motion Sensor FGMS-001 integration with Smarthings. I have two motion sensors. The first one I purchased several months ago brand new of Amazon and works OK. I recently bought a second hand one of eBay. Although I can add it to Smartthings OK it comes up with a  different user interface in the. App and the configuration option is greyed out. I have attached screen shoots of the two different interfaces. Is there an obvIous reason for this? I'm thinking perhaps it is different software versions in the motion sensor. Is this was the case is it possible to update the sensor to the latest standard? 

Thanks in anticipation.


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