HC2 Hanging Problem

[Zaid_Evo 0]

Hi,

 

I have installed HC2 in a home which I visit rarely and normally no one live at that home. I keep controlling and observing this home remotely from time to time but I am facing a problem. Every 1 or 2 months the HC2 hangs and does not respond at all and I lose my connection to it. The problem does not be solved until I send someone to the home to restart HC2. Otherwise I can't do anything since there is no connection.

 

Did anyone faced a similar problem and got a solution for it?

 

Thanks! 

[RiccardoCanetta 13]

Hi

I had an issue with my oldest HC2 (from 2012) that sometimes would not reboot after a power failure and sent it for repair - when going in front of it, the leds were all flashing. How are your leds when you go in front of it?

 

Since I have a similar "unguarded" situation, I have:

- a UPS with USB port connected to a RaspberryPi. This alerts me of power failures as described here with the only caveat that I noticed HC2 does NOT restart automatically when power is restored if you shut it down with a scene, so I had to remove the controlled shutdown

- a scene that sends temperature data to thingspeak.com every 15 minutes through a VD. Thingspeak then alerts me via email if it doesn't receive data for 2 hours - this is useful in case HC2 hangs (which hasn't happened anymore now since a lot of time)

 

Hope it helps!
R