Grouping devices: disappearing from HC2 web interface

[JWBAWA 0]

Hello all,

 

ran into a weird situation. I have four dimmers each controlling a series of leds. all are controlled by the S1 lead. So i wanted to assign to one of the S2 buttons a function to have them operate together. For this purpose i went to the master/slave setting and called one lead "sync" and in device grouping i clicked the four sets of lights. good part: things work as should; when i click the switch connected to the S2 of the device that i assigned the function to akk sets of lights go together. I can dim them as well (brighter/lower). And i can use the S1 switches for individual operation. Better still, i can see the response of all lights also in the mobile app.

 

What is then left to desire? Well, after doing this, the actors have disappeared from the web-interface controller. At least, they are no longer in the devices menu and also they are no longer present in the room (kitchen) that they were in before. Neither under the "your house" or "rooms" tab. So I can no longer reach the devices to change further settings. Oddly enough, I can still see them in the energy consumption panel, and can from there monitor for each lamp individually (for instance when operated via a S1 or via app) the energy consumption. 

 

any idea about this bug, and any potential remedy? Would be much appreciated.

[JWBAWA 0]

actually, mystery has deepened. I can see the devices on the mobile app (logged in as superuser), but my housemates who previously had the devices on their mobile app have lost them in the app. only those devices that i linked by grouping have disappeared from their app, all others have remained.