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Smart Home Forum by FIBARO Team

HCL can't connect with android/ios device due to SSID authentication error.


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Hi i've a HCL connected to a router(dlink dir-600) that could not connect to the WIFI SSID on both my android tablet/ios device.

Wifi SSID shows authentication error occurred, previously i don't have to key in any password to access the Wifi SSID for my HCL.

I do not know what is the SSID password for my HCL. How do i fix this? 

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SSID password is not for the HCL, it is for your Wi-Fi. Type in the right password on your tablet/ios devices and you should be able to access your HCL.

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  • 3 months later...

On some occasions the password is required even if You're using an open network. 


If You experience more issues go to the router admin page and check the connected devices

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