Welcome to Smart Home Forum by FIBARO
Dear Guest,
as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.
As a member you can:
- Start new topics and reply to others
- Follow topics and users to get email updates
- Get your own profile page and make new friends
- Send personal messages
- ... and learn a lot about our system!
Regards,
Smart Home Forum by FIBARO Team
Question
danielbanker 0
Hi everybody,
I have a strange signal range problem. I had to completely reset my Fibaro HC2 and all my devices. HC2 Software is 4.570.
I now managed to exclude all my old devices and now I start to include the devices again. I start actually with my Wall Plugs.
I can include them in the absolute near to the HC2. If I have included my Wall Plug I can manage it. On off via the HC2 desktop works pretty good.
But if I put the Wallplug in another place only 2-3 meters away, it lost the connection. I can switch the lights on/off via the little button at the Wall Plug.
But I can not switch the lights on / off via the HC2 desktop. It always says "transfer failed" at first in red letters, then "Connection problem".
I doesn't matter which of my 6 wall plugs I try. Everyone works in the total near to the HC2, say 10-15 cm. But >1 meter away it doesnt work.
Its obviously a problem with my z-wave network. The Wall Plugs are at the position where they were before I was forced to reset my HC2.
I think the Zwave-network isn't resettet correctly ... but I dont get the problem...
Can anybody help me?
Thanks and best regards from Germany,
Daniel
Link to comment
Share on other sites
8 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.