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svossepoel

Keyfob: new battery not seen by HC2

Question

Hi,

 

I replaced the battery of my 2 Keyfobs, after successful daily use for more han a year. However, the HC2 doesn't register the replacement of the new batteries. Wake up doesn't help. Soft reconfiguration neither. What should I do next?

 

Regards, Sjaak

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Did you see any light when pressing keyFob's buttons. I mean do you sure batteries are placed correctly.

In my case have struggled to make sure that the batteries connected properly.

All above related to Fibaro keyFob

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In my case when I replaced battery, the HC2 kept on reporting low battery (after wakeup several times) but on the keyfob the battery level indication was "green" = full. After a few days HC2 also reported battery OK. Fine.

A few days later the keyfob itself reported "violet" warning after each command. HC2 reported low battery again... I removed the new battery, then inserted again several times, but nothing changed. Then I put back in the old battery, because I forgot to throw it away, and HC2 immediately reported normal battery level - also the "violet" warning dissapeared on the keyfob. Strange... Now I'm using it with the old battery... 😄

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  • Inquirer
  • Guys,

     

    Thanks for your responses. I did replace the battery correctly. The device works properly. It is just that the HC2 didn't recognize that the battery has been replaced. So I continued to receive low battery warnings. I did wakeup the key fob, I even did a soft reconfiguration, waited for a number of days, but nothings helped.

    Eventually I removed the device, added it again and now the HC2 reports a full battery. But obviously, the configuration was gone, so all needed to be re-worked. But it is solved.........

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