Heat controller temp sensor

[fauxir 0]

Hi, just bought a heat controller without a temp sensor and I'm struggling to activate the temperature measurement. Does it even work without an external temp sensor? Looks like it has a built in temp sensor but won't use it. I tried to upgrade to version 4.5 as specified on forum but when I check for a new update it tells me that 4.4 is the latest. Any ideas?

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[Guest kallecux]

Yes it works with the builtin temperatur sensor. You should try to update on version 4.5 - so it is working in my system. Then the temperatur is correct shown.

Greetings!

[fauxir 0]

Looks like they removed the update ?

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[fauxir 0]

Up

[jakub.jezek 370]

@fauxir, please send serial number of your HC and Heat Control with device version to UK FIBARO distributor or directly to FIBARO.

 

Maybe, they could push version 4.5 to show in BUI of your HC.

 

If you choose directly contact FIBARO, please wait for ticket number to appear, then give it a day and call them. 

[fauxir 0]

Right, thanks @jakub.jezek. Initially I tough is an internal issue or I'm doing something wrong. Will get in contact with them and try to sort this out. Much appreciated your help, cheers.

[jakub.jezek 370]

@fauxir, that 0°C looks like external sensor is not paired or paired wrongly. I would suggest to try pair it again or reset temperature sensor. 

[SmarterHOME 12]

Hello , @fauxir have you already tried to

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? And after that include Heat controller back into HC.

From my experiences I noticed, that sometimes incorrect firmware version of Fibaro modules are shown in HC system, so reset of Heat Controller and also reboot HC could help.

But if none of above help, I hope you will resolve this issue with Fibaro support.

[fauxir 0]

I will try again with the advice that you gave me and contact Fibaro as a last resort. Will let you know how it goes on if it works or not. Much appreciated @SmarterHOME.

[fauxir 0]

Fun fact @jakub.jezek, @SmarterHOME,   24h later after you guys advised me about that issue my home centre received an update(which wasn't available before as I checked ) and after that update the 4.5 firmware version of the heat controller became available.  Thanks again for your support guys!

Edited February 19, 2020 by fauxir

[SmarterHOME 12]

@fauxir I am glad you get Heat Controller working.

[jakub.jezek 370]

@fauxir, i'm glad it works ?.

 

Also a heads up: This year i expect to be next firmware for heat controller with some new feature i think i cannot mentioned yet.

[fauxir 0]

Definitely, will keep an eye on that!