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Smart Home Forum by FIBARO Team

Not access to many function of HC2/HCL from new app


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Please answer whether and if yes when you fix this issues:

  • By default all devices and scenes have checked box [favourite], if the suggestion is turn off too. To uncheck all take long time, is much easy that on beginning all devices and scenes in manual mode are unchecked and users will check only exactly forsterite for him.
  • Isn't possible to use application for more that one HCx if the second or any next have shared from other cloud account with different local user (no place/moment for enter local login data)

And old, exist from version 1.5.0 minimum:

W dniu 25.01.2020 o 16:38, drboss napisał:


  • No access to the intercom created in the connections panel, even though calls are signalled by push- after clicking on them, the starting screen of application with scenes and devices, etc. opens, no special RING, only push or sound, same as for other push.
  • No access to devices type garage door , barriers ("com.fibaro.barrier") that are available in the old application and www - you can't open or close them remotely or check the status, you must create an intermediate VD.
  • Remotes are not displayed despite assigning them to this category via www or when they are z-wave devices of this type - this also applies to KeyFob FIbaro !!!.
  • No thermostats and control options for heating, you need to create heating zones that have less functionality than the thermostats themselves (like change mode, fan speed etc). Why a thermostat that can only be controlled via WWW?
  • No air conditioning control (cooling), many HC2 or HCL users have AC system not only heating.


  • The application still closes unexpectedly, slows down HC2, they have long refresh time.
  • To sum up, the new, not entirely thought out in terms of ergonomics, application with much less functionality than the previous one
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  • 2 weeks later...
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  • Any person from your team @T.Konopka  will give any information about signaled problems?


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