Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


Home Center 2 - 4.600 upgrade not possible from web-portal


Recommended Posts

In the web-interface 

Please login or register to see this link.

 I can see that a new firmware is available, and the changelog, and the text "

Do You want to download and install new software version?" But there is no actual update button.

In the android app however I see the update button.

 

Please login or register to see this attachment.

Link to post
Share on other sites

You need to be locally connect to HC2 for performing update.

Use e.g. FIBARO Finder or your Router Interface for finding IP address of HC2 in your LAN.

Link to post
Share on other sites
  • Topic Author
  • You need to be locally connect to HC2 for performing update.

    Use e.g. FIBARO Finder or your Router Interface for finding IP address of HC2 in your LAN.


    If so, the dialog while using the online/cloud portal should not have the text "Do You want to download and install new software version", but rather tell you connect locally  directly (with a link you can try) and/or to use the App while connected locally.

    Link to post
    Share on other sites
    3 hours ago, mywave82 said:

    If so, the dialog while using the online/cloud portal should not have the text "Do You want to download and install new software version", but rather tell you connect locally  directly (with a link you can try) and/or to use the App while connected locally.

    Please, send that request to FIBARO distributor in your country to contact Fibaro regarding such request. It gets processed faster. 

    Link to post
    Share on other sites
  • Topic Author
  • 24 minutes ago, jakub.jezek said:

    Please, send that request to FIBARO distributor in your country to contact Fibaro regarding such request. It gets processed faster. 

    It is sold over the counter here in a convenience store for electronics, and they in general do not respond much, and faulty products you just go back to the store with and claim your money back or replacement.

    Link to post
    Share on other sites
    25 minutes ago, mywave82 said:

    they in general do not respond much, and faulty products you just go back to the store with and claim your money back or replacement.

    Then i would suggest to send your feedback to [email protected]

    Link to post
    Share on other sites

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Reply to this topic...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

    ×
    ×
    • Create New...