Fibaro, give us back Sankotronic!

[Bodyart 231]

Hello, @T.Konopka, @A.Socha, @K.Drozynski, @K.Drozynsky, @M.Baranowski, @I.Srodka,

 

Please Give us back @Sankotronic, who's account got mismatched, mallformed, lost, or whatever happend to his account.

Please recover his account as soon as possible!

That mistake is really disastrous and unforgivable as he is one of the briliant  contributors of this forum.

 

Thank you in advance.

 

Best regards,

 

Sincerelly,

 

Bodyart

[AutoFrank 372]

+ 1

[1152 33]

@Sankotronic, as newbie - hardly. Admins pls get to work!

[T.Konopka 8]

I am deeply sorry for this very unfortunate situation. I have already escalated the problem to have it fixed ASAP.

[gucio1234 79]

@Sankotronic is one of the best contributors to the community. I am sure most of us here rely on his knowledge and advise. We need him back.

[alex88 71]

+1

 

While you are it, can I have my account back too thank you!

 

I also wrote to support several times and nothing was done until I just gave up and setup a new account.

Edited August 5, 2020 by alex88

[FonsBrand 6]

10 hours ago, AutoFrank said:

+ 1

+1

[Tim__ 116]

It would be good to know what causes accounts to dissapear.  Is it a couple of months of inactivity?  I created an account to ask some questions before I purchased my HC, then by the time I bought it and came back on here, the account was gone.  I had to create a new account.  My content seems to have gone as well - I don't mind as they were basic questions at that point - but one of the great things about a forum is being able to search previous users' discussions.

[Sankotronic 2,234]

Thank you all for support!

 

I really hope that they will manage to restore my account otherwise I will not be able to update my work once I'm back home.

I also like to know why account was lost and how to prevent this to happen again.

 

Kind regards from South China Sea

 

[robmac 173]

1 hour ago, Sankotronic said:

Thank you all for support!

 

I really hope that they will manage to restore my account otherwise I will not be able to update my work once I'm back home.

I also like to know why account was lost and how to prevent this to happen again.

 

Kind regards from South China Sea

 

If they don't love you leave them. They do not deserve you.

[Bodyart 231]

Hey Fibaro, are you unable to do it right ?!?

[clowg 34]

23 hours ago, K.Drozynsky said:

I am deeply sorry for this very unfortunate situation. I have already escalated the problem to have it fixed ASAP.

 

Whats the status @K.Drozynsky??  Can you restore all Zoran's great work???

[Bodyart 231]

I have no words for this...

 

?????

[RiccardoCanetta 13]

22 hours ago, Sankotronic said:

Thank you all for support!

 

I really hope that they will manage to restore my account otherwise I will not be able to update my work once I'm back home.

I also like to know why account was lost and how to prevent this to happen again.

 

Kind regards from South China Sea

 

My 7-years old account also was lost after they switched authentication to fibaro-id on the forum.. initially they merged it with the new one but then after a month or so the new account disappeared and there was no way to recover, apparently.. so I hope they manage to recover your account and then I will also ask again for mine...

 

Good luck

R

[jack.daniels 103]

On 8/5/2020 at 8:41 AM, K.Drozynsky said:

to have it fixed ASAP

Fibaro's time scale in my point of view:

ASAP = a month or two

immediately = 6 monthes

quick = a year

soon = never

[robw 116]

+1, Please fix Sankotronics account quickly! He is one of the top contributors here, and without his help, I would not have my home automation system where it is today.

[jimicr 90]

Please fix this and reconsider the coupling of "just" a forum account and the fibaro ID. 

The fibaro ID is linked directly to our houses and personal lives, always hated the coupling, I'm no security expert but it doesn't feel right from the start!

 

Jim

[Bodyart 231]

Fibaro is painful silent... They could at least inform us. When @T.Konopka

Was admin he acted here,but since the admins changed they seem to ignore the whole forum.

[A.Socha 118]

@Bodyart they are working on that my profil is a exaple of that (My Post are again main :))

[Bodyart 231]

Thank you @A.Socha for your reaction. At least we know, that something is happening.
Did I understand you right, that your profile was used to discover how to recover @Sankotronic his profile?

Do you, or one of your colleagues have any ideas, how that could happen? I'm asking this, because more users lost their profiles the same way as it happened to @Sankotronic.

When @Sankotronic lost his profile, his posting were signed by "Guest Sankotronic" and after some days it changed to "Guest" only, which was very odd!

Let us hope, that your colleagues will succeed soon.

Again, thank you very much for letting us know something.

 

Hello @K.Drozynsky, can you PLEASE respond about the status of this issue?

 

Kind regards,

 

Edited August 7, 2020 by Bodyart