favourite device home center app with hc3

[royred 0]

hi,

i cant see  favorite device in home center app with my new hc3

there is no problem with hcl

 

??

 

thanks

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[Martin_N 154]

@royred

Hi,
1) the user must have the device authorization assigned in HC3 (they can be different for each user)
2) then select from the list of loads / scenes to favorites (asterisk)

[royred 0]

Hi, what is mean device authorization assigned? 

[Martin_N 154]

@royred

You can try this...

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[Paul_GPvR 1]

Hi

 

I've just migrated from HC2 to HC3 and can't see any devices in my Favourites section of app, running on iOs.  Logged in as and admin user.

I can see the devices when going into each room, but not on the home/favourites area.

 

Any idea how to fix this?

[mxkamil111 0]

I've got same problem! After adding another user the problem remains. Anyone any ideas?

[Jos Bredero 0]

Same here, no favorites

Edited February 18, 2022 by Jos Bredero

[taras 0]

Is there any update on this?
Did anyone fond the solution?
In my case I am using fresh HC3 installation added 6 sensors and a siren.
Logged in as admin (so all devices can be accessed).
The Dashboard shows siren but no sensors. The Home screen shows all sensors correctly though.

Is it actually possible sensors to be labeled as "Favorite"?
Thank you