Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


Question

Posted

Hi I have a problem with the 2N helios gold plugin.
I executed the manual that I downloaded on the fibaro marketplace to the letter, but unfortunately, already at the first setting I cannot see the cam of my 2N verso device. I enter the ip address of the intercom, username and password but nothing. I configure the API settings on the intercom as per the instruction manual then I make the settings of the sip server but the device does not register with my fibaro home center 3. The error message that appears on the 2N is 401 Unauthorized. Does anyone know how or where am I wrong please?

Please login or register to see this attachment.

Please login or register to see this attachment.

Please login or register to see this attachment.

Please login or register to see this attachment.

Please login or register to see this attachment.

Please login or register to see this attachment.

Please login or register to see this attachment.

9 answers to this question

Recommended Posts

  • 0
Posted (edited)

Hi i have the same problem with my verso

 

in the hc 2 it works 

in the hc 3 it don't work

Edited by Stef4321
  • 0
Posted (edited)

same problem

Edited by silvertav
  • 0
  • Inquirer
  • Posted

    Allora non sono io , quindi ci sta un problema d'integrazione del plug-in sulla HC3

    • 0
    Posted

    Did anyone fix the issue with 2N and HC3 integration?

    • 0
    Posted

    I am still hoping someone has found a resolution to this issue -> Home Center 3 '2N Helios Gold App/Device' not working with Helios IP intercom.

    • 0
    Posted
    13 minutes ago, thenujnuj said:

    I am still hoping someone has found a resolution to this issue -> Home Center 3 '2N Helios Gold App/Device' not working with Helios IP intercom.

     

    did you tried with latest beta 5.113.60? Wondering because since 5.112 Beta 2N should be fixed, see release notes,

     

    Bug fixes:

    Plugins
    2N Helios plugin does not work correctly.

     

     

     

    • 0
    Posted

    great pick.. I will give that a go and will share my findings.

    • 0
  • Inquirer
  • Posted

    hello did you manage to associate your 2N to Fibaro HC3 in the end?

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

    ×
    ×
    • Create New...