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intercom does not work in the app


Vitor
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Question

hello, I have installed the fibaro intercom at home for 1 year, but recently I can't access it on my iphone :( both at

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con as in HC3 I can see. someone with the same problem?

I've already asked for help in supporting fibaro and so far nothing :(

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5 answers to this question

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Yes same problem!

 

Sometimes won't connect... restore to factory and works for a bit then fails again. Notifications don't always come through also...

 

Support never help....

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I have sometimes same problems…

 

What help me:

1. switch off intercom power

2. wait for 30s

3. switch on intercom power

4. restart HC3

 

Intercom is working again :)

 

What I would like to add is auto detection of this freezing via HC3 with automatic restarting of my unifi switch where is intercom connected incl. POE 

Edited by petrkl12
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make sure you guys use the remote connection .. not the local connection, as you won't receive push notifications on local connection.

 

 

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