Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0

Master Slave HC3 and HC3L


Nobby1704
 Share

Question

Hello,

I received the HC3L today and put it into operation.

The HC3 has the current version 5.50.13 not the beta 5.63.30.
The HC3L has the current version 5.60.47 not the beta 5.63.30.

If I now want to connect the two gateways, the HC3L appears in the menu with the note "5.060.47 - incompatible".

Do I really have to upgrade both to the same version, in this case unfortunately a beta version, or is there another possibility?
HC3L downgrade to 5.50.13

Thanks
Nobby1704

Link to comment
Share on other sites

19 answers to this question

Recommended Posts

  • 1

Please sent mail to support, i had some kind of the same problem and they had to login to correct this.

 

Link to comment
Share on other sites

  • 0
12 minutes ago, Nobby1704 said:

Hello,

I received the HC3L today and put it into operation.

The HC3 has the current version 5.50.13 not the beta 5.63.30.
The HC3L has the current version 5.60.47 not the beta 5.63.30.

If I now want to connect the two gateways, the HC3L appears in the menu with the note "5.060.47 - incompatible".

Do I really have to upgrade both to the same version, in this case unfortunately a beta version, or is there another possibility?
HC3L downgrade to 5.50.13

Thanks
Nobby1704

As far as i know, both have to be on the same fw level. so upgrade is a must in this case

Link to comment
Share on other sites

  • 0

Last beta is running fine over here, you can wait a couple of days. the next stable version is being launched in a couple of days (including launch party)

Link to comment
Share on other sites

  • 0
13 minutes ago, Sjakie said:

Party is on!

It's my party and i cry if i want to?

Link to comment
Share on other sites

  • 0
  • Inquirer
  • Posted (edited)

    Hallo,

     

    both devices are now on version now on 5.070.42.

    On both, I have now the message to prepare a Slave-Configuration.

    The HC3 has no device on the list with available devices.

    The HC3L annonce the HC3 two times with the comment version 5.070.42-compartible.

     

    If I start now the „Prepare Slave Config“ the HC3L is reset, and not into my network.

     

    Thank for your help

     

    Nobby1704

     

     

    Please login or register to see this attachment.

    Please login or register to see this attachment.

    Edited by Nobby1704
    Link to comment
    Share on other sites

    • 0

    They need youre ip and forward port 80 and 22 to the homecenter ip

    Link to comment
    Share on other sites

    • 0
    3 hours ago, akatar said:

    Please sent mail to support, i had some kind of the same problem and they had to login to correct this.

     

    he is asking about HC3L as slave, not HC3! And that is not yet supported. 

     

     

    • Like 2
    Link to comment
    Share on other sites

    • 0

    is there any update ? i am trying to add HC3L as slave and it says rebooting then it reset , when its reset it doesnt go back to the network and so i cant add is as a slave gateway ,,,

    Link to comment
    Share on other sites

    • 0

    Hello Zeyad, this feature is not available yet. I believe it is to come in next BETA version (5.071). 

    Link to comment
    Share on other sites

    • 0
  • Inquirer
  • Hallo, the Upgrade 5.071 on both device is done.

    the option is available again. Could you please explain the procedure?

     

    Link to comment
    Share on other sites

    • 0

    Hello Nobby, you have to go to HC3L interface and prepare it for being a slave gateway along with recovery (you can find that option in "Connect gateways" tab of particular HC3L). 

     

    Subsequently, go to HC3 interface and find HC3L on the list (alternatively put IP address manually) then click "configure" button enabling start of master - slave connection. 

    Link to comment
    Share on other sites

    • 0
  • Inquirer
  • Hallo,

    if I do Prepare to be Slave, the HC3L do an reset and have no configuration. I have to Go into the HC3L and reintegrate into my WLAN?

    Then I have to Go to the Master HC3 and Click on configure? Is ist Right?

     

    kind regards

     

    Nobby1704 

    Link to comment
    Share on other sites

    • 0
    4 godziny temu, Nobby1704 napisał:

    Hallo, the Upgrade 5.071 on both device is done.

    the option is available again. Could you please explain the procedure?

     

    For me it still doesn't work...after preparing HC3L to be slave, it is still a master and "incompatible version".

    Link to comment
    Share on other sites

    • 0
    16 godzin temu, Nobby1704 napisał:

    Hallo,

    if I do Prepare to be Slave, the HC3L do an reset and have no configuration. I have to Go into the HC3L and reintegrate into my WLAN?

    Then I have to Go to the Master HC3 and Click on configure? Is ist Right?

     

    kind regards

     

    Nobby1704 

    Yes, this is right. Please remember to select Z-wave engine 2.0 after recovery on HC3L - it is necessary as master - slave do not work on Z-WAVE 3.0 engine. Please remember that HC3 and HC3L have to be in the same local network. 

    Link to comment
    Share on other sites

    • 0
  • Inquirer
  • Hallo,

    if I do Prepare to be Slave, the HC3L do an reset and have no configuration. I have to Go into the HC3L and reintegrate into my WLAN?

    Then I have to Go to the Master HC3 and Click on configure? Is ist Right?

     

    kind regards

     

    Nobby1704 

    Link to comment
    Share on other sites

    • -1
  • Inquirer
  • Hallo,

     

    I think the right Information, in you can see both devices are compartible.
    Do Not select configure, prepare the HC3L as Slave, reintegrate into the Same Network.

    Than on Master HC3, do add New Ip (from HC3L), After that action there ist the Option to add the Slave device.

     

     

    Link to comment
    Share on other sites

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

     Share

    ×
    ×
    • Create New...