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Walli Roller shutter does not light up


KashouX
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Question

Hello guys,

 

I recently bought 3 Walli Roller Shutter switches for the shutters in my house.
I installed 2 of them without any problem, replacing old switches.

 

But the 3rd one doesn't turn on. I don't know much about electricity but the configuration seems to be the same everywhere in my house :
- one phase wire (yellow and green)
- one brown and one black from the shutters
- a blue neutral wire

The phase is identified because always connected to the phase of the old switches.
The neutral (blue) was never used before. I had to strip the wire.

 

1st case that works :
photo old switch :

Please login or register to see this attachment.

 

connection of the Walli :

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This way it works fine !

 

Next, the case of the Walli that does not light up:
photo old switch:

Please login or register to see this attachment.

 

when I reproduce exactly the same wiring as the Walli that works, this one does not light up at all.

 

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So I took my screwdriver tester and check each wire:
- The yellow and green lights the screwdriver strongly
- the black one lights slightly the screwdriver
- the two others do not light it

 

So I tried the following wiring:

Please login or register to see this attachment.

 

And here the module lights up well but the shutter does not respond : can't open nor close but DEL light up.

 

For information, I tested this module on another switch and it worked. So it is usable.

 

I don't really know what to do anymore and I'm convinced that it's just a technical problem. So I need your help.

Thanks in advance!
Franck

Edited by KashouX
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