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  • 0

No Device communication after Remote access by Fibaro


Question

Posted

Hi ,

for the past month or so i have been having problems adding or removing devices.

In  the add device or remove device window whenever i click on add or delete button nothing happens

i dont get a pop up window and couldnt add/remove anything.

 

I send a request to fibaro and they emailed me back saying it was an easy fix if i gave them remote access

I gave them remote access and they then emailed me and said it was fixed.

IT ISNT, not only can i still not add or remove a device but now i have no control over anything ( tried 3 different devices )

Every single device is showing communication error

I have restarted the hc2 and also tried to reconfig a device but nothing

 

Does anyone have an idea of what they may have done and how i can repair it

 

Thanks for any help

1 answer to this question

Recommended Posts

  • 0
Posted

I think you should call support, if they didn't fixed it or broke it more. 

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