Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0

Can't hard reset HCL3


Hamashwan

Question

The manual tells you to hold the D button during start up (LED flashing blue), I have done this multiple times and instead of hard resetting it only resets the network settings.

 

This doesn't help because it still needs me to enter my old login and password which I don't have anymore.

Is there something I should be doing differently?

Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0

Hi @Hamashwan,

 

Please, press and hold D button before plugin HC3L to power and continnue to hold D button about 5 - 10 seconds after HC3L plugged in.

 

Source: 

Please login or register to see this link.

Entering Recovery Mode

Using button on the cover:

  1. Unplug the power supply from the gateway.
  2. Press and hold the D button.
  3. Plug the power supply into the gateway.
  4. Release the D button when the indicator starts pulsing red.
  5. When the indicator turns green, open the Recovery Interface in your Internet browser, as you would normally open the Configuration Interface.
Edited by jakub.jezek
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...