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Smart Implant upgrade to 5.2 on HC3 failing


Guest Andrew Riley
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Guest Andrew Riley

Hi Team 

 

First time posting for some help. 


Trying to update the Smart Implant from 5.1 to 5.2 (per the device update page) on my new HC3. 

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I've tried multiple times now and get the following. 

[04.07.2021] [20:03:57] [TRACE] [ZWAVE]: ID 98: OK. The device will initiate the firmware update of the target specified in the meta data.
[04.07.2021] [20:03:58] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:00] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:02] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:04] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:05] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:07] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:16] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:24] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:24] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:24] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:26] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:28] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:30] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:32] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:35] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:37] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:39] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:05:57] [TRACE] [ZWAVE]: ID 98: The device was unable to receive the requested firmware data.

 

Any suggestions? 

Thanks
Andrew

 

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I think your answer is here: 

 

On 4/6/2021 at 1:44 PM, m.roszak said:

Devices needs to be included non-securely to make it work.

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