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HC2 home centre 2 NO LAN connection maybe static IP unreachable


marxle
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Hello All,

 

I will try and give as much information as possible as i am completely stuck and the support team have just asked me to send unit in for repair. Just want to explore that i am not missing anything obvious first to try. 

 

So my HC2 is stuck with just the first LED lit and no others, even when i do the recovery process just the first LED and recovery LED are lit not the LAN. 

Whilst booting the lights on the RJ45 socket do light up and flash, until about 5 seconds before boot up finished, then they go out. 

 

"Fibaro Finder" is unable to locate it.

When i do a network scan it does not appear. 

 

Have changed the patch lead to rule that out. 

 

Have tried direct PC (Windows 10) to home centre, both through normal boot and recovery boot up. 

 

I changed the PC IP to 192.168.81.1 and also tried changing it to 192.168.81.5 with gateway of 192.168.81.5 and 192.168.81.1 retrospectively. 

 

Still no connection to HC2. 

without obtaining a connection I unable to change the HC2 to DHCP. The test light for IP does suggest it's in static mode. 

 

Any suggestions before i send the unit off??????

 

 

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Hi @marxle ,

 

I had same problem and I solve it by replacing motherboard which my friend help me to find second hand. Maybe just replacing motherboard battery can help, but all this requires you to open it and slide motherboard out completely being careful with LED, buttons and antenna wiring. Of course this action voids any warranty if still active.

 

Other solution is to send it to Fibaro for service.

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