Aeotec Range Extender 7 keeps turning off

[Alfamonk 0]

Hi everyone!

I have a few Fibaro devices outside in my garden shed, and they are usually found as dead nodes.

So I have bought 2 Aeotec Range Extender 7. One I have installed in the shed, and one right outside my house.

I have installed them both, and they worked as they should... no more dead nodes.

But since yesterday I have noticed that both of my extenders are shown as being turned off. If I turn them on, they turn off automatically. 

I have noticed there are not templates and no device parameters for them. But they worked. Now they don't.

 

Can you please help me fix this issue?

Thanks in advance!

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[akatar 207]

That's odd, as far as i know you can not turn off a repeater.

Do they still work if homecenter shows them as turned off?

 

see picture for my repeater in hc3

 

 

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Edited August 1, 2021 by akatar

[Alfamonk 0]

1 hour ago, akatar said:

That's odd, as far as i know you can not turn off a repeater.

Do they still work if homecenter shows them as turned off?

 

see picture for my repeater in hc3

I am sorry, but I don't know how to get in that area in your screenshot. Can you please point me out where to look in HC2?

[akatar 207]

I don't own a hc2, but it's wise to sent pictures to support and point them to this thread. it's not normal, i think, that a repeater can turn off

and as you can see, hc2 is not recognising the device correctly.

my hc3 also does it wrong but won't turn it off and has on/off buttons.

[bubu35 0]

I have the same issue with both of my Aeotec range extender 7.....Do you know how to solve it yet? Thanks