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smart implant malfunction


manos_ir
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Question

i recently bought a smart implant for a new installation on an aeotec (smartthings)  hub. 
i set them all up in my office  i download the DH for smartthings  and everything was ok .
when i move all the stuff in the desired location the smart implant couldn't trigger the alarm ( i used it as an open/close indicator ) was stuck in one state only.
i tried everything but i couldn't make it work correctly . every child-device that i created was offline .
So....i exclude it from this zwave network and i took it back to home to add it in my fibaro lite center 2 for a firmware update (i hope this solve my problems) .
i tried multiple ways to add it in my Home center lite 2  (Software Version: 4.610) but with no luck .
i reset it , i factory reset it, but with no luck .
why ???
in smartthings was so easy.

also i cant update my hub.

Upgrade Available

 

New Software Version:4.620Do You want to download and install new software version?

but no button around to update it.....

Edited by manos_ir
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37 minutes ago, manos_ir said:

also i cant update my hub.
Upgrade Available

 

New Software Version:4.620Do You want to download and install new software version?


perhaps you are not logged in locally but with cloud. You need to work locally to update. 

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  • 46 minutes ago, SmartHomeEddy said:


    perhaps you are not logged in locally but with cloud. You need to work locally to update. 

    help me plz .
    i'm in the same network with the hub.
    what i'm doing wrong ?
     

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  • find it .
    i found the ip address through browser history .
    yes i was loged through cloud ,
    and yes i can see the update button now ,  let me see if this solve all the other problems now.

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    2 hours ago, manos_ir said:

    when i move all the stuff in the desired location the smart implant couldn't trigger the alarm ( i used it as an open/close indicator ) was stuck in one state only.


    I think your device was out of reach from your hub

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  • Posted (edited)
    19 hours ago, SmartHomeEddy said:


    I think your device was out of reach from your hub

    i checked it . i moved the hub right next to device with no luck.

    i finally connect it to my fibaro hub (after a second factory reset) and update it to v5.2 .
    i connect it to my samsung hub , and worked.
    now i have to go again to the other hub (aeotec) and try again my luck with the new firmware.

    Edited by manos_ir
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  • after updated to last firmware through my lite center , i add it to smartthings and worked fine with the custom DH.

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