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Too many login attempts after factory reset and cloud backup restore.


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Posted

I noticed a bug in the system.
I have updated my HC3 now a couple of times, and due to some other problems/troubleshooting after an update I always restore to factory settings, and after that I load my latest cloud backup.
But after the backup is restored the first time I login, I get the message "too many login attempts" and my system is locked out for 30 minutes, eventhough it is the first login attempt and the details are correct.

After the 30 minutes lockout the same details login fine. And from another pc I can login fine too with the details.
This happens on at least the last 4 versions including the next beta version 5.082.

Posted

Are you using Node Red or some other programs who logs in on your HC3?

//Sjakie

 

  • Topic Author
  • Posted

    I don't use Node Red. I do have some php files that can interface with the HC3 but those run on my server and from that I can login fine without any issue after the update.

    Posted

    after factory restore you are using admin/admin, the backup however "proper" login data, this is browser issue. Once you clicked on "restore backup", close the window, re-open and clear cache/cookies (and if you have password manager, watch the s... coming from there)

    • Like 1
  • Topic Author
  • Posted

    But admin/admin is not stored in my FF password manager, just the proper login. And it is not an automatic login, so I don't see who/what is logging in on my pc.

     

    18 hours ago, tinman said:

    after factory restore you are using admin/admin, the backup however "proper" login data, this is browser issue. Once you clicked on "restore backup", close the window, re-open and clear cache/cookies (and if you have password manager, watch the s... coming from there)

     

    Posted

    it is you, your browser, it stores admin/admin just before you start to restore backup, you not logged off at that time. When the service restarts after backup, the HC need different credentials, but your window is still open, and admin/admin credentials cached, so depending on browser it will lock you with/without page refresh already (content preload with, but with wrong credentials). Password manager might be additional problem. 

  • Topic Author
  • Posted

    Ok I will try next update to close the browser window after I press restore.
    Thanks!

     

    23 hours ago, tinman said:

    it is you, your browser, it stores admin/admin just before you start to restore backup, you not logged off at that time. When the service restarts after backup, the HC need different credentials, but your window is still open, and admin/admin credentials cached, so depending on browser it will lock you with/without page refresh already (content preload with, but with wrong credentials). Password manager might be additional problem. 

     

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