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new motions sensors do not update status


Maarten_

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Hi there,

 

Hope you can help, maybe this is a known issue.

I'm running 5.090.17 on the HC3.

It's a home system with basically all switches automated.

It has multiple motion sensors by Aeotec, Fibaro and Neo.

These have all been added in the last year on the previous or earlier system version and work all as expected.

 

Over the Christmas holiday's I purchased three addition motion sensors. For various of reasons they are of three brands.

An original Fibaro Motion Sensor (sw version 3.4), a Heimann HS1MS-Z (sw 1.2) and a Philio PSP05.

All are included in the system as expected. Parameters can be updated and are stored as expected. Temperature, luminance etc is reported to the HC as expected.

BUT on all devices the motion change is not updated in the HC3. 

This is indifferent from the first state.

Heimann: always not breached 

Philio: always breached

Fibaro: originally always not breached. I updated some parameters and now always breached.

 

I also added some door sensors and they work as expected without any hassle.

 

Suggestions or ideas are appreciated!!

 

 

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Hi Maarten,

 

I'm having this issue for more than one year like many others. 

I've mentioned this at Fibaro, again like many others, but Fibaro is not responding at all

They only seem to care about selling and not responding to loyal users paying a lot for their products.

 

Perhaps, I've missed something somewhere (hope so)

 

Update:
Not sure if you actually are having the same issue I'm having:
This is my issue:

Please login or register to see this link.

 

Cheers,

Jan 

Edited by JolietJake
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@Maarten_ Have you contacted the support?

@JolietJake I think that your issue is not related in any way with the actual problem mentioned here.
My answer to your problem in other topic.

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