Home Center 3 Lite crashed after firmware upgrade

[Gabor Varga 2]

Hi,

 

I my configuration I have a Home Center 3 as a master, and a Home Center 3 Lite as a slave gateway. I initiated a firmware upgrade to 5.093.21. According to master controller the upgrade was finished with success. However, the slave controller crashed. It led stucked in green status for approx. 12 hours. After that disconnected from power source and after that the LED remained dark. No any led signal is appeared.

It seems that the firmware upgrade completely killed the device. I cannot restart it neither normaly nor in Recovery mode.

Any idea how I can properly reboot it?

 

Thanks!

G

[m.roszak 478]

I assume that you tried disconnecting the power source?

[Gabor Varga 2]

2 hours ago, m.roszak said:

I assume that you tried disconnecting the power source?

Yes, but after approx. 12 hours. I don't think the firmware upgrade should last more then 12 hours.

Anyway, if I smell the device, I feel some burnt smell. It seems because of some reason the new firmware upgrade just cooked the device itself???

 

Strange...

Edited January 24, 2022 by Gabor Varga
Grammar issues

[m.roszak 478]

I think that something actually fried up inside - please RMA the device, if it can't be fixed then you will able to migrate the configuration to other unit.

That unfortunate but I believe that update itself does not fried it out, just a coincidence.  

[Gabor Varga 2]

22 hours ago, m.roszak said:

I think that something actually fried up inside - please RMA the device, if it can't be fixed then you will able to migrate the configuration to other unit.

That unfortunate but I believe that update itself does not fried it out, just a coincidence.  

 

Thanks! The device is under replacing.

[Mohamed Refaat 7]

Hi,

I have just read this post. I know it is an old post but I am passing with similar experience and need guidance.
I tried replacing the slave unit through the GUI but it turns an error(conflict error).
No matter what I do, it turn the same. I made sure that the replacement unit has the same firmware as the damaged one, without any success.

 

Can you guide me in steps, how to replace the unit without having to redo the system ??