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FGD-212 adds without template


Alexey-Sv
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Question

Bought new FGD212, added to the system - first time ok.

After that installed and reseted to factory for calibration - added without templates. 

Reseted 3 times (without load also with direct connection to supply) - same thing. 

Any ideas?

 

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Please contact support, they will help you ASAP.

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@Alexey-Svwhat gateway are you using? If it's HC3, HC3L or Yubii Home you can update your hub to 5.092 Beta. Once the update is over, please  perform reconfiguration of your Dimmer or add the device once again to the gateway.

 

If it's HCL or HC2, please reach our technical support via [email protected]

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