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  • 0

Alexa does not discover any devices


Question

Posted

Hello,

 

alexa was not working for almost a month now. I tried disabling skill in alexa app, deleting all devices and enabling skill again. It wont discover any devices, everytime I try to do it I get email from fibaro saying:

 

We noticed 5 failed login attempts to your HCL-032544 that seemed suspicious.
For your security, the following IP address: 3.87.63.255 has been locked for 30 minutes.

 

IP change each time I try to disabled and re-enable skill.

 

Whats going on? I didnt change any setting in fibaro.

4 answers to this question

Recommended Posts

  • 0
Posted

If IP address: 3.87.63.255 is your Alexa, you probably use a wrong username/password (or have some nasty characters the integration can’t handle) 

  • 0
  • Inquirer
  • Posted
    2 hours ago, SmartHomeEddy said:

    If IP address: 3.87.63.255 is your Alexa, you probably use a wrong username/password (or have some nasty characters the integration can’t handle) 

    Ip address is probably amazon, beacuse it was difent every time I tried to enable skill in alexa app, password is same as always, it has upper and lower letters with numbers and dot at the end, thats it. 

    • 0
    Posted

    I have the same problem: Since yesterday, Alexa does not recognised any of my devices anymore. Strange!

     

    • 0
    Posted

    Same problem, Alexa does not recognised any of my devices anymore

     

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    I have the same problem: Since yesterday, Alexa does not recognised any of my devices anymore. Strange!

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