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Target / actual temperature illogical


Guest kallecux

Question

Guest kallecux

Hi!
I use a HC3 with version 5.100 and HeatController with version 4.9.

Some of the controllers are running fine, however one controller is not working properly.

I have already changed the target temperature manually, with a slight reconfiguration. Without success.

Especially now that energy prices are exploding, that's not nice. Does anyone have a hint?

Greetings Karl Heinz 

 

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/monthly_2022_02/image.png.24875646ae2466d46891b4135963f2b4.png" />

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7 answers to this question

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Is there a calibration error reported for this module?
Chould you download blackbox data from this device?

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Guest kallecux
  • Inquirer
  • Hi @m.roszak, this is the week-timeline:

     

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    /monthly_2022_02/image.png.b9f8162a8385825e8e5fd5d659d20c06.png" />

     

    should i upload it in the forum or how to do?

     

    EDIT: I uploaded it, because its encrypted :-)

     

    Greetings!

    Karl Heinz 

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    Edited by kallecux
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    Forwarded to people responsible for the product, I will let you know when I will know something.

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    So, I have the feedback.

    Looks like device lost its position and thought that it is closed but valve was still a little bit opened.
    Make sure that UBS port and whole for the pin is pointed downwards - strong light may interrupt encoding position and when device is rotated with the ports to light source it may affect the precision of setting valve position. 

    Regards,
    Michał 

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    Are you serious about this? Too much light can cause a bad functionality? 😮

    Every year I hav the same problem that after some time it stopt working properly.. and the the room is too hot.

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    On 2/23/2022 at 11:55 AM, m.roszak said:

    Make sure that UBS port and whole for the pin is pointed downwards - strong light may interrupt encoding position and when device is rotated with the ports to light source it may affect the precision of setting valve position. 

     

    @m.roszak Hi Michal,  can you please elaborate on that a little bit ? there is no refference in the manual about the position of the USB port and i was under the impression that it does not matter.   Also, are the FGT's with a button also affected by this ?

     

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    Generally it should not be a problem if there is not direct light on the device.
    Encoder is a optic one.

    New revision with button should not be affected by this in any way.

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