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Posted

After each reboot of the HC3, my (20+) Sensative strips, when they wake up for the first time after the reboot, tell the HC3 that the window/door is open, although it is closed.

After correcting the status by walking around and opening and closing all windows, this does not happen again, so the status is reported correctly from then on. But after the next reboot it starts over.

 

This already happened in v5.092, and it still does in this version. It never occurred when I was still on HC2.

I had opened a ticket with support a few months ago, when I migrated to HC3, but support directed me to Sensative for assistance.

And Sensative said "if it worked without problems on your HC2, it is not a Sensative problem". And there is some logic in that...

 

I don't know if it matters, but all the strips are on a HC3L slave to the HC3.

Posted

Ich have the same problem with one sensative strip on HC2.

All other strips don't have this problem, I don't know  what the reason is yet .

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