Yubii app: Authorization Error - User authorization issues

[635 1]

Hi,

I am keep getting the autorisation error below.

It's in Dutch, it says: Authorization Error - User authorization issues 

 

I have not used this app before so most likely I am doing something wrong.

I logged in with my Fibaro ID and see "mijn huis", (my house) which is indeed the name I created in my home center 2.

So it does see my settings, but I'm not able to open it as I get that error after pressing "mijn huis".

Somebody knows what I am doing wrong?

Thanks!! ?

 

 

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[Sjakie 138]

Hi, I am not sure but for HC2 you should use Fibaro app and not Yubii

//Sjakie

[AndrzejK 1]

U mnie HC2 pracuje zarówno z aplikacją Fibaro jak i Yubii i tak było od początku jak się pojawiło Yubi więc przyczyna jest inna

[635 1]

Thanks for the help guys, I just downloaded the "old" Fibaro app (didn't know there were 2 versions) and it works!
Looks like the Yubii app is indeed only for the HC3.

 

Thanks!

Edited March 19, 2022 by 635

[SmartHomeEddy 878]

4 minutes ago, 635 said:

Looks like the Yubii app is indeed only for the HC3.

 

The Yubii app is for both HC3 and HC2, so there was something else going on

[635 1]

Oh, that's strange then. The old Fibaro app work right away after entering my login.
On the Yubii it doesn't. I re-installed the Yubii app and tried again, still does not work. ?

[Sjakie 138]

If I properly remeber the Yubii app did't work for my HC2 perhaps the first version.

Clear is/was some functions did't work and thats why my daughter HC2 is on old app.

I am getting older so my memory can become vage.

//Sjakie

Do you open as admin the Yubii app or as user?

If user set permission in HC3 under users put vink in some devices and scenes

//Sjakie

[635 1]

I just use my Fibaro ID to log in, there is no option to choose between admin or user. I only have one ID.

 

I just logged out and logged in again, which I had done a few times . I have no clue what changed but for some reason it now WORKS! ?

For some reason it did not work when I removed and reinstalled the app yesterday but now with a simple logout and login it does...

This is not a very stable login process I believe. ?

 

But I'm happy it works now, in both apps!

 

 

Thanks.

[Sjakie 138]

Nice to hear.

//Sjakie